What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. This lets us verify your identity, process deposits and withdrawals, and keep your wallet linked correctly to your account.
-
1
We also collect device identifiers and session data each time you log in from a mobile or desktop browser. That data helps us detect unusual access patterns and flag account security issues before they affect you. Transaction records tied to bKash, Nagad or Rocket payments are
-
2
retained for the period required by applicable financial regulations — we do not store your full mobile wallet PIN or password at any point. If you contact our support team, the conversation log is saved against your account so we can follow up accurately. We do
-
3
not sell your personal data to third parties for marketing purposes. Sharing with service partners — payment processors, fraud-detection providers — happens only where it is necessary to run your account and is governed by data-processing agreements. Availability of our platform, and the data obligations that
-
4
apply, depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.